Subscriptions that
run themselves

Monthly subscriptions, fixed-term installments or open-ended plans — members sign up on their own with a saved card. The system runs the schedule, charges, retries, reminders, the debt payment link and club access. You see why a charge failed and how much will come in next month.

Module Add to any plan

Subscriptions & installments

A year of billing in a minute

Payments land on schedule —
even when something goes wrong

A member subscribes in the app, and the system runs the whole year: it charges a day before each due date, shifts the schedule when they freeze, retries declines, sends a link to settle the debt and renews an open-ended plan on its own.

What else runs on its own

Subscription rules
nobody has to remember

paidunpaid
Entry Month unpaid

Access follows paid periods

The turnstile lets a member in while today is covered by a paid period. Unpaid month, no entry; paid, the gate opens right away. Nobody blocks anyone by hand.

•• 4417exp. 04/26
Due 14 May Expires first

Please add a new card before 14 May, or the payment won’t go through.

Card expires before the charge

A journey checks whether the card is still valid on the charge date and sends a separate message: add a new card in advance, not after a decline.

1234567

Payment window open Subscription closed · debt stops growing

A grace window for debt

Debt can be paid within the grace days without signing up again. Once the window closes, the subscription ends and future payments are cancelled, so debt doesn’t pile up.

Abay St. clubCloses 30.11

Charges stopped from 01.12

Member with two clubs — billing continues

A club closure stops charges

Set a stop date on the club. From that day, charges stop for everyone whose membership only covers closing clubs.

Marat K.Charged

Dina S.Bank decline

Yerzhan T.Not due yet

Alina B.Club closing

Timur A.Attempts used up

Saule Zh.Charged

Run at 09:00 · 214 charged · 9 declined

Why a charge didn’t happen

The monitor gives a verdict for every period plus a log of the morning billing runs: how much was charged, how many declines and why.

Aug
Sep
Oct
Nov
Dec

collectedscheduled3.9M ₸ in November

Recurring revenue, ahead of time

Scheduled charges feed the month’s forecast in the owner report: what has already come in and what will be charged by month-end.

Period paid

Freeze days5
Guest passes2
leftover expired

Freezes and guests every month

Each paid period tops up freeze days and guest passes from the plan. Whatever was left from last month expires.

6 of 6 paid12 periods scheduled

Add periods

Extending an installment plan

The plan is nearly over and the member wants to keep going — staff add periods in one click at the price of the last payment.

Payments collected with no calls or reconciling
Declines trigger retries and a payment link
Next month’s recurring revenue is visible upfront

Everything a subscription needs, minus the sales rep

Subscriptions and installments — one form

First payment, monthly amount, service fee, a term in months or open-ended, retries and grace days — all on the membership card.

Sign-up in a couple of taps

Members save a card in the app and subscribe on their own. The payment schedule shows up in the app right away.

A receipt for every charge

Every payment comes with a fiscal receipt issued to the membership’s legal entity and an entry in the single payment ledger.

The AI assistant knows the schedule

It tells members when the next charge is, how much they owe and why the turnstile won’t open, and sends a payment link.

Cancellation and termination

Members cancel in the app or file a digitally signed request — all future payments are cancelled.

Moving over from another system

Staff create the subscription by hand and mark the months already paid. The member saves a card, and the system bills from there.

Terms

Subscription rules live on the membership

Every auto-billed membership has its own terms: how much, for how long, how many retries and how many days to settle a debt. Subscriptions and installments use the same form — only the term differs.

  • Term in months or open-ended
  • Daily retries after a decline
  • Grace window to settle a debt — 7 days by default
  • A membership gift — once, at sign-up
01 First payment Amount at sign-up plus the service fee
02 Monthly payment Charged one day before the due date
03 Term Number of installment months, or an open-ended plan that extends itself
04 Attempts How many times to retry after a bank decline
05 Grace days How long a debt can be paid without signing up again
06 Freezes and guests Freeze days and guest passes for every paid month

Reminders

Journeys remind, the link collects

Every subscription message is a ready-made journey in the builder: you change the text, channel and timing yourself. The payment date and amount, decline reason, retry date and personal payment link are filled in automatically.

  • A reminder a few days before the charge
  • Messages on decline, suspension and closure
  • On day three of a debt — a task for staff to call
  • A control group shows how much revenue reminders recovered
Journeys remind, the link collects

Reports

Subscriptions in the owner report

Subscription sales, monthly recurring revenue and debtors are all in the owner report. Separate checks catch broken schedules before a member writes “it didn’t charge”.

  • Subscription sales on their own tab
  • A Debtors tab in the client list
  • Schedule checks: no next payment, subscription without a membership
  • Subscription conditions in segments and journeys
Subscriptions in the owner report

Autonomous club

A debt settled without staff

  1. System

    Three days before the charge a journey reminds the member of the amount and date. Their card expires before then, so the message asks them to add a new one.

  2. System

    The charge fails: insufficient funds. The member gets the reason and the next attempt date.

  3. System

    The next-day retry fails too. The monitor shows a “bank decline” verdict.

  4. Client

    The gate won’t open. The member writes on WhatsApp: “Why can’t I get in?”

  5. AI assistant

    Explains the month is unpaid, quotes the amount from the database and sends a payment link.

  6. Client

    Pays with a new card. Access opens immediately and future charges go to that card.

  7. Owner

    Sees in the report that the debt is settled and the month’s revenue is on track.

How a subscription works

Set it up once — the system takes every member through to the final payment.

  1. 01

    Plan

    Set the first and monthly payment, term, number of attempts and grace days.

  2. 02

    Sign-up

    The member saves a card and subscribes in the app. The schedule is created instantly.

  3. 03

    Charges

    Each month the system charges, sends a receipt and extends access.

  4. 04

    Debts

    A decline triggers retries, reminders and a payment link. All you do is watch the monitor.

Also included

  • Subscriptions for several clubs or the whole chain
  • Members can retry a payment from the app
  • Manual debt charge by the online admin
  • Debt charge with the member’s consent in the AI assistant chat
  • Partner-bank installments for one-off purchases
  • Several legal entities — billed through the account where the card is saved
  • A finished installment plan returns to work when extended
  • Log of morning billing runs
  • Card expiry check against the payment date
  • Card switch when a debt is paid with a new card
  • Future payments cancelled when a subscription closes

Questions about the module

How is a subscription different from an installment plan?

They work the same way: a schedule of monthly charges to the member’s card. An installment plan runs for a fixed number of months; a subscription can be open-ended. You can also connect partner-bank installments, which the bank manages.

What does the member see if a payment fails?

A message with the amount, decline reason and retry date, if the journey is on. In the app — the balance and a pay button; in the AI assistant chat — a link to pay with a saved or new card.

Do I need to block debtors manually?

No. Access is based on paid periods: until the month is paid the gate stays closed. Once paid, it opens immediately.

Does debt keep growing if a member disappears?

No. When the grace period ends, the subscription closes and future payments are cancelled. A returning member simply signs up again.

Can I migrate subscriptions from another system?

Yes. Staff create the subscription manually and mark how many months are already paid. The member saves a card in the app, and the system takes over the charges.

What happens to subscriptions if a club closes?

Set a stop date on the club card. From that date billing stops for everyone whose memberships are valid only in clubs that are closing.

Works together with

See the system on your own club

In 30 minutes we walk through the member journey from buying a membership to entering the club, and quote a price for your club.

  • Demo with your memberships and prices
  • A plan for data migration and launch
  • Training for front desk and trainers
Number of clubs

We will call you back within a business day. You can also message us on WhatsApp or Telegram.

Book a demo