The AI assistant works in WhatsApp and the app: it knows club rules, prices, opening hours, trainers and member data. It sells memberships, files requests, sends payment links and video guides. Every human takeover is reviewed so the assistant keeps learning.
Module Add to any plan
Answer X-ray
On the left, the client’s chat. On the right, what the assistant does behind the scenes: merges messages, checks the membership, pulls the club’s live prices, runs actions in the system and decides when a human is needed.
Waiting for the client
Features
Russian, Kazakh, English: it replies in the language the client writes in. Ask for “English, please” and the rest of the chat stays in English, payment confirmation included.
Understands voice notes, reads photos and documents. A medical note for a freeze goes straight into the chat.
Special cases are written right on the membership or the club. The assistant reads them with the data — and answers by the club’s rules.
The club adds a clip and says when to send it. The assistant sends it when it’s easier to watch than to read.
Rules the assistant never breaks, whatever the client asks.
A new version of the knowledge base runs on real client questions next to the current one, and an AI judge compares the answers. You switch only when the new one is no worse.
Once a chat goes back to the assistant, AI reviews the human takeover: what the assistant couldn’t do and what to fix. Fixes live in one list with statuses.
Share of chats closed without a human, handover reasons, knowledge gaps and the cost of answers — on one page.
Picks a membership at the client’s club with their benefits, quotes the live price and after a “yes” sends a page to pay by card, QR or in installments.
Freeze for a valid reason, refund, benefit: the client gets a personal application link, and an expired one is reissued.
Sees that the membership’s access hours lag behind the club schedule and widens them without staff. It can never narrow access.
Club hours and announcements, whether a club is open now, trainers with package prices and free slots for the week ahead.
If the device checks pass, it grants a 5-day trial membership itself. Every grant and refusal is visible with a breakdown of checks.
One button sends every chat straight to people. For spam, a chat lock: the assistant stays quiet, messages are kept.
What it sees
Before replying, the assistant gets the member's data from the system and looks up prices and trainers for the club in question. So “you have 12 freeze days left” comes from the database, not a guess.
Sales
A member asks about prices — the assistant confirms the club, quotes live prices with their discounts and suggests a fitting membership. After a “yes” it sends a checkout page: it doesn't expire like a one-time payment link and shows the club's catalogue.
Quality
When joining a chat, the online admin marks why the assistant couldn't cope. Once the chat is handed back, AI reviews the takeover: what the assistant missed, what the person did, what to change. Fixes go into a list with statuses: new, in progress, done, rejected.
Autonomous club
Asks whether a promo membership can be frozen during a business trip.
The plan has no freeze days — sends a link to a freeze request for a valid reason.
Tells a new member about nearby clubs, hours and prices, then sends a checkout page after a “yes”.
Writes that the QR code won't open the turnstile.
Sees the access hours are outdated, fixes them and sends a video guide.
Picks up the only chat where a member asked for a person and marks the reason.
Sees in the report that almost every overnight chat closed without people.
The assistant relies on your rules and real member data, not guesswork.
Upload rules, prices and FAQs, add notes and video guides.
A member writes — the assistant replies based on their memberships, visits and club.
Checkout page, request, access fix or handover to a human.
Every human takeover is reviewed; fixes for the assistant live in one list.
It answers from your knowledge base and live member data. If there is no answer, it doesn't make one up.
No. The member confirms every purchase and debt charge, and the amount comes from the database.
No. It files a refund request only when the member asks for one.
Yes. The online admin can join at any moment and hand the chat back with one click.
Reply costs are shown in the assistant analytics — by day and by chat.
In 30 minutes we walk through the member journey from buying a membership to entering the club, and quote a price for your club.